If you manage an apartment community, you’re not dealing with “the occasional security concern.” You’re dealing with constant movement:
- Residents
- Guests
- Deliveries
- Rideshare traffic
- Vendors
- Contractors
That mix—plus shared parking, mailrooms, elevators, stairwells, and amenities—makes apartment and multifamily properties prime targets for theft, vandalism, unauthorized access, and disturbances. (americanglobalsecurity.com)
Two Friends Security provides apartment-focused security guard and patrol services in Orlando and Central Florida. We design security operations that match the reality of your site: high density, heavy foot traffic, and real liability if things go wrong.
This page is for property managers, regional managers, owners, and operators who need a security partner that understands multifamily—not just “a guard at the gate.”
Looking for a broader overview of all residential communities? See our Residential Security Guard Services in Orlando & Central Florida page.
Who Our Apartment & Multifamily Security Services Are For
We work with:
- Garden-style apartment communities
- Mid-rise and high-rise properties
- Mixed-use developments (retail + residential)
- Build-to-rent and lease-up properties
- Student-oriented apartments and off-campus housing
- Affordable and workforce housing communities
If your property has shared parking, shared entrances, and shared amenities, you need a security plan built for multifamily, not generic commercial use.
The Real Security Problems Apartment Communities Face
We’re not going to pretend this is theoretical. Here’s what usually brings people to us.
Unauthorized Access & Tailgating
- Non-residents slipping in behind residents at gates or doors
- Unauthorized use of pools, gyms, and clubhouses
- Strangers wandering hallways, garages, and stairwells
Multifamily properties are especially vulnerable here because of shared entry points and high resident turnover. (BOS Security)
Parking Lot & Garage Issues
- Vehicle break-ins and theft from cars
- Suspicious activity in garages, carports, and rear lots
- Unauthorized or long-term parking in resident or reserved spaces
Parking areas are one of the top risk zones in apartment communities. (mammothsecurity.com)
Package Theft & Mailroom Abuse
- Packages taken from mailrooms, package lockers, or doorsteps
- Non-residents walking into unsecured mail areas
- Residents complaining that “nothing is safe downstairs anymore”
Without a visible deterrent and some structure, package areas become easy targets. (Apartment Services Group)
Noise, Disturbances & Unruly Guests
- Late-night parties, parking lot gatherings, and loud arguments
- Guests who treat your property like a public space
- Situations that escalate because nobody with authority steps in early
Trained guards reduce these problems by showing up, documenting, and following a clear protocol before situations get out of hand. (Security SCG)
Amenity Abuse & After-Hours Problems
- Pool crowds after posted hours
- Gym and clubhouse misuse
- Loitering and suspicious activity in laundry rooms, business centers, and lounges
These issues don’t just create complaints—they also create liability.
Overnight Apartment Patrol: Stop Break-Ins While Residents Sleep
Most serious apartment incidents don’t happen at 2:00 p.m. They happen when:
- Residents are asleep
- Staff is gone
- Your cameras are recording—but nobody’s actually watching
That’s where overnight apartment patrol comes in.
What Overnight Patrol Does
- Patrols parking lots, garages, stairwells, and common areas on a scheduled and randomized basis
- Checks for suspicious vehicles or people loitering on the property
- Monitors amenity areas and shuts down gatherings that shouldn’t be happening
- Responds to noise complaints and disturbances
- Documents everything in written or digital reports
Professional patrol teams provide a proactive crime deterrent and a rapid response when something does happen. (Apartment Services Group)
If you’re dealing with regular car break-ins, vandalism, or late-night chaos, an overnight patrol is usually the first lever to pull.
Armed & Unarmed Security for Apartments
Not every community needs the same level of visible force. We help you choose the right mix.
Unarmed Apartment Security Guards
Best for:
- Lower-to-moderate risk communities
- Properties focused on high visibility and rule enforcement
- Environments where a “concierge-style” presence is a better fit than a heavy tactical look
Unarmed guards:
- Deter opportunistic crime
- Help manage visitors and amenities
- Provide presence, reporting, and de-escalation
Armed Security for Higher-Risk Properties
Some communities deal with:
- Persistent violent incidents
- Documented gang or drug activity nearby
- Serious threats to staff or residents
In those cases, armed security for apartments may be appropriate. We’ll walk your incident history, property layout, and risk profile before recommending this.
Whichever route you go, the point is the same: a trained, policy-driven guard on-site is still one of the most effective ways to improve apartment safety and resident confidence. (Security SCG)
What Our Apartment Security Guards Actually Do
A uniform means nothing without a plan. Here’s what an apartment-focused guard or patrol can handle on a typical shift:
- Patrol lots, garages, stairwells, hallways, and exterior paths
- Watch entrances, access points, and high-traffic zones
- Check pools, gyms, mailrooms, package areas, and clubhouses
- Respond to calls from property staff or an after-hours line
- Intervene in disturbances within the boundaries of your policies
- Enforce parking rules and document violations
- Report lighting issues, damage, or safety hazards
- Write daily activity reports and detailed incident reports
We build post orders so your staff knows exactly what our guards are responsible for—and what stays with management or law enforcement.
Multifamily Security Solutions Built Around Your Property
Every apartment site is different. A cookie-cutter security plan is a good way to waste money and still get complaints.
Here’s how we build multifamily security solutions that actually work:
Step 1 – Property Walk & Risk Assessment
We walk the property with you:
- Identify hot spots: back corners of lots, stairwells, mailrooms, amenity edges
- Review known issues and recent incident history
- Look at sightlines, lighting, gate behavior, and existing camera coverage (americanglobalsecurity.com)
Step 2 – Custom Post Orders & Patrol Routes
Then we design:
- Where guards will be and when
- Patrol routes and frequency (especially overnight)
- Checkpoints (garages, pool gates, rear entrances, laundry rooms, etc.)
- Reporting requirements and escalation paths
This becomes your written security playbook for the site.
Step 3 – Guard Selection, Training & Site Onboarding
We align guard selection with your property type:
- High-end mid-rise near nightlife vs. workforce housing vs. student apartments all require different approaches
- Guards are briefed on your specific rules, parking policies, guest policies, and amenity hours
- We set expectations for resident interaction, professionalism, and documentation
Step 4 – Reporting, Reviews & Adjustments
Once the account is live:
- You receive regular activity and incident reports
- We meet with your team to review patterns and adjust coverage as needed
- Patrols and priorities shift as the property changes—lease-up, stabilization, changing resident mix, or new amenities
This isn’t a “set it and forget it” contract. It’s an ongoing operation.
How Guards and Patrols Work with Your Existing Security Systems
Most apartment communities already have something in place:
- Cameras
- Access control systems
- Vehicle gates
- Package lockers
But many properties struggle to connect those systems to actual action.
Our guards can:
- Monitor camera feeds while on-site
- Check on camera alerts or suspicious activity flagged by staff
- Respond to access control events or alarms
- Report gate malfunctions, door propping, and obvious workarounds residents or guests are using
Best practice for multifamily security is a combination of systems + trained personnel, not one or the other. (mammothsecurity.com)
Results You Can Expect from a Serious Apartment Security Program
No honest security company will promise “zero incidents.” But a well-run multifamily program does consistently change the trend line:
Fewer Incidents & Calls
- Less opportunistic theft and vandalism
- Fewer vehicle break-ins
- More visible pushback against trespassers and loiterers (American SEAL Patrol Division)
Higher Resident Confidence & Retention
When residents feel safer:
- They’re more likely to renew
- They complain less often
- They’re more comfortable using amenities and walking the property at night (Security SCG)
Fewer Headaches for On-Site Staff
Leasing, maintenance, and management already have enough to do. A good security program:
- Takes after-hours chaos off their plate
- Gives them documentation when they need to act
- Provides another set of eyes on property conditions
Better Documentation & Lower Liability
Solid security doesn’t just protect people and property—it also protects ownership and management.
- Time-stamped incident reports
- Photos where appropriate
- Clear record of what happened and how it was handled (Allied Universal)
This can matter when it comes to insurance, claims, and legal questions.
Related Residential Security Services
Two Friends Security protects residential communities of all types across Central Florida. If you’re exploring options or manage multiple property types, these pages may also be helpful:
➡ Residential Security Guard Services in Orlando & Central Florida – Our overview of how we protect apartments, HOAs, condos, and gated communities.
➡ HOA & Gated Community Security Services in Central Florida – For board members focused on gate access, traffic enforcement, and amenity rules in subdivision-style communities.
Why Apartment Communities in Orlando Choose Two Friends Security
Two Friends Security is a Florida-licensed security agency (License #B2900253) serving multifamily properties throughout Orange, Seminole, Osceola, Lake, and Volusia counties.
- Orlando-based, residential focused – We work in the same corridors, suburbs, and mixed-use districts you do.
- Experience with multifamily operators – We understand the pressures on occupancy, NOI, and online reputation.
- Licensed, insured guards – All officers hold valid Florida Class D (unarmed) or Class G (armed) licenses and are covered under our general liability and workers’ compensation policies.
- Flexible coverage – On-site guards, overnight patrols, or hybrid models built around your budget and risk.
- Clear communication – Site-specific post orders, reporting, and a single point of contact for your team.
We’re not interested in being the cheapest temporary patch. We’re interested in being a reliable part of your operating plan.
FAQs: Apartment & Multifamily Security Services
Do we need 24/7 coverage, or can we focus on nights and weekends?
Many communities get the best return by focusing on high-risk windows—typically evenings, nights, and weekends. Others, especially urban or mixed-use sites, benefit from extended coverage. We’ll base recommendations on your incident history and budget.
What’s the difference between on-site guards and mobile patrols?
On-site guards stay on property for their entire shift and can manage access, monitor systems, and respond immediately. Mobile patrols visit your property on a schedule (and at random intervals) to provide visibility and checks at key locations. Some communities use both.
Do you handle evictions, notices, or difficult resident situations?
We don’t replace your legal or property management process, but we can provide presence during tense situations, monitor the area, and document behavior according to your instructions and policies.
Can your guards enforce our parking rules?
Yes. We can integrate your parking policies, issue warnings or notices, document repeat offenders, and coordinate with towing where authorized.
Will guards interact with residents, or are they just there to observe?
Guards are trained to be approachable but firm. The goal is to support a calm, safe community atmosphere—not to intimidate residents.
How fast can you start?
That depends on coverage needs and scheduling, but the process is straightforward: walkthrough, proposal, agreement, post orders, guard assignment, and launch. Emergency stopgap coverage is sometimes possible while the full program is finalized.
Get an Apartment Security Assessment for Your Property
If you’re juggling complaints, reviewing camera footage after the fact, or dealing with the same problems month after month, it’s time to rethink how your security is set up.
Two Friends Security can help you:
- Reduce late-night incidents and trespassing
- Cut down on vehicle and property crime
- Improve resident confidence and retention
- Give your on-site staff real support
Call us today to schedule an apartment security assessment in Orlando or Central Florida, or send us a message through our contact form and we’ll follow up to talk through your property’s needs.
