Retail security in Orlando starts with the problems you see every week: shoplifting, people loitering at the entrance, car break-ins in the parking lot and damage after closing. Two Friends Security provides licensed, uniformed security officers for retail stores, shopping plazas and strip centers in Orlando and within about 55 miles. Call (407) 953-1290 to talk through your property.
In short:
- A visible, licensed officer discourages theft and loitering before it starts.
- Plazas need coverage for common areas and parking lots, not just inside stores.
- After-hours patrols protect against break-ins and vandalism when no one is there.
- A written plan and shift reports show you what officers did and what they found.
Retail Security Problems at Orlando Stores and Plazas
- Shoplifting and repeat theft
- Loitering and panhandling near entrances
- Car break-ins and trespassing in parking lots
- Vandalism and break-ins after closing
- Arguments between customers or with staff
- People hanging around loading areas and the back of buildings
These problems cost tenants money, make customers uncomfortable and can push good tenants to leave.
What Retail Security Officers Do
- Stand at entrances as a visible deterrent and a point of contact for customers
- Walk store floors and common areas to watch for theft and trouble
- Patrol parking lots, sidewalks and loading areas on foot or in marked patrol vehicles
- Observe and report incidents, and contact police when needed
- Write shift reports so managers know what happened
Our officers are private security, not police. They deter, observe, report and call for help when a situation needs it. Most retail sites use unarmed security guards, who hold a Florida Class D license.
Shopping Plaza Security vs. Single-Store Security
A store owner usually needs an officer inside or at the door. A plaza owner or property manager needs coverage for shared spaces: parking lots, sidewalks, breezeways, dumpster areas and back-of-house doors. Many plazas use a mix of both, with tenants sharing the cost of common-area patrols.
Daytime vs. After-Hours Security
Daytime coverage focuses on shoplifting, loitering and customer safety during business hours. After-hours coverage focuses on break-ins, vandalism and people using the property overnight.
We offer both, including 24/7 coverage or patrols focused on your higher-risk hours. If you need help fast, see our emergency security services.
How We Set Up Retail Security
- Site walk. We walk the store or plaza with you, including the parking lot and back areas.
- Risk assessment. We look at past incidents, store hours, foot traffic and problem spots.
- Post orders. We write instructions for each officer: where to stand, what to watch and who to call.
- Reporting. Officers log rounds and incidents through guard tour reporting.
- Supervisor checks. A supervisor reviews coverage and reports.
Questions to Ask Before Hiring Retail Security
- Is the company a Florida-licensed security agency, and do officers hold Class D licenses?
- Is the company bonded and insured?
- Will officers follow written post orders for your site?
- What will shift reports include, and how will you get them?
- Can coverage change for holidays, events and late hours?
- Who do you call at night or on weekends?
Why Retailers and Property Managers Call Two Friends Security
- 20 years in business
- Florida-licensed security agency (License B1900049)
- Licensed, bonded and insured
- Armed and unarmed officers
- Marked patrol vehicles
- Available 24/7
- Free quotes
Current offer: plaza security is 37% off right now. Call (407) 953-1290 to get pricing for your property.
For retail security in Orlando, call (407) 953-1290 or request a free security plan for your site within 24 hours.
